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General Terms & Conditions

Pubet (referred to herein as "we" or "the platform") is an internationally licensed online gaming and Sports Betting platform. These terms and conditions ("Terms") govern use of the pubet website and related services.

If you are accessing this platform from a restricted region or are under 18 years of age, you are not permitted to use this platform. These terms may be updated at any time, and continued use of the service after any changes constitutes your acceptance of the revised terms.

• The version of these terms and conditions published in Bengali is the definitive version.
• Pubet reserves the right to modify or discontinue its services, temporarily or permanently, at any time.
• If you disagree with any of these terms, please contact Support — do not use your account.
• This service is intended for personal entertainment purposes only.

Account Registration & Eligibility

The following conditions must be met to open an account on pubet. If any condition is not met, you are not entitled to create or maintain an account.

• Age: You must be at least 18 years old. If age verification cannot be completed, your account will be closed.
• Single Account: Only one account may be opened per mobile number, IP address, and device.
• Accurate Information: The name, date of birth, and phone number provided during registration must be accurate. Providing false information will result in account closure.
• KYC Verification: Identity verification is required before withdrawals above a certain amount. A photo of your National ID or passport may be requested.
• Password Protection: You are responsible for keeping your password confidential. If your password is lost or compromised, notify support immediately.

After registration, pubet may request additional information or documents at any time. Failure to provide the required information may result in a temporary account suspension.

Deposit Policy

BKash, Nagad, Rocket, and Bank Transfer are all available for deposits on pubet. The following rules apply to all deposits.

• Own Payment Method: Deposits must be made from a mobile banking account registered in your own name. Funds sent from third-party accounts will be rejected and returned.
• Minimum Deposit: The minimum deposit per transaction is ৳100 (one hundred BDT).
• Processing Time: Mobile payments are typically credited within 5 to 10 minutes. In rare cases, it may take up to 30 minutes.
• Deposit Limit: The maximum daily deposit amount is determined by your account level. Contact support to request a custom limit.
• If a Deposit Fails: If a payment was deducted but not credited to your account, take a screenshot of the transaction and submit it to our support team.

Withdrawal Policy

Please ensure all of the following conditions are met before submitting a withdrawal request. Failure to meet all requirements may result in delays.

• Verified Account: KYC verification must be completed before withdrawals can be processed (above a specified threshold).
• Rollover Completed: If a bonus has been used, withdrawals will be held until the required rollover is completed.
• Same Payment Method: Withdrawals will be sent to the same number you used to make your deposit.
• Minimum Withdrawal: Minimum ৳300 (three hundred BDT) per transaction.
• Processing Time: Varies by VIP tier — 7 minutes for Bronze, instant for Diamond.

If pubet has issued a no-deposit bonus, at least one valid deposit must be made before the first withdrawal. This requirement is in place to help prevent money laundering.

Betting & Gaming Rules

Keep the following rules in mind when placing bets on pubet. These general rules apply across all sections, and additional specific rules may apply to individual games or markets.

• Once a bet is confirmed: Once a bet is placed, it cannot be cancelled — the only exception is if the Cash Out feature is active, in which case you may cash out within the applicable window.
• System Error: If a technical issue affects the outcome of a bet, pubet reserves the right to make the final decision. Bets placed on an obvious error may be voided.
• Betting Limits: Each game and market has set minimum and maximum bet limits.
• In-Play Betting: Odds change rapidly in live matches. The odds at the time the bet is accepted are final.
• If a match is cancelled: If a match is cancelled in full, the stake will be refunded. Specific rules apply in cases of partial cancellation.

The RTP for every game in slots and Live Casino is verified by a third party. Game outcomes are determined by Random Number Generator (RNG) technology, with no human intervention.

Bonus & Promotion Terms

Pubet regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms, which are outlined in the offer details. Some general rules are listed below.

• Rollover: To withdraw bonus funds, a specified rollover requirement (typically 5x to 30x) must be met. Rollover conditions vary by offer.
• Duration: Every bonus has a set expiry date. Unused bonuses and free spins are automatically cancelled once they expire.
• Game Restrictions: Some bonuses are only valid for specific games or sections. Free spins generally apply to designated slots.
• Multiple Bonuses: It may not be possible to have multiple bonuses active at the same time. Full details will be outlined in each offer's description.
• Abuse: Bonuses are for personal use only. If systematic bonus abuse is detected, the bonus may be voided and the account blocked.

Pubet reserves the right to modify, suspend, or cancel any promotion. Where possible, advance notice will be provided.

Prohibited Activities

Engaging in any of the activities listed below constitutes a direct violation of pubet's terms and conditions, and will result in account closure and forfeiture of any balance.

• Multiple Accounts: Running multiple accounts under the same name or from the same device.
• Third-Party Payments: Using another person's mobile banking account for transactions.
• Bonus Abuse: Claiming the welcome bonus multiple times using different accounts or identities.
• Software Bots or Scripts: Placing bets using automated software or bots.
• Money Laundering: Using the platform to launder money from illegal sources.
• Match Fixing: Placing a bet with prior knowledge of a predetermined match outcome.

If such activity is suspected, pubet may temporarily suspend the account for investigation. Withdrawals will be placed on hold during the investigation period.

Account Suspension & Closure Policy

Pubet may temporarily or permanently close an account under the following circumstances.

• If evidence of a Terms & Conditions violation is found.
• If KYC information is requested but not provided within the specified timeframe.
• Extended inactivity over a prolonged period (typically 12 months) with no account activity (inactive account).
• Upon the member's own request.
• At the direction of a regulatory authority.

Valid balances on permanently closed accounts are generally refunded (where no restrictions apply). Contact support to find out why your account was closed.

Responsible Gaming Policy

Pubet believes gaming should be a form of entertainment — not a source of problems. With that in mind, we offer the following tools.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Session Time Limit: Decide in advance how long you plan to play.
• Temporary Break: You can temporarily suspend your account for 7, 14, or 30 days.
• Self-Exclusion: Long-term or permanent self-exclusion is available if needed.
• Reality Check: Your session duration will be displayed on screen at regular intervals.

If you feel you may have a gambling problem, please don't hesitate to contact our support team. For more information, visit the Responsible Gaming page.

Changes to Terms & Conditions and Contact

Pubet reserves the right to modify or update these Terms & Conditions at any time. For significant changes, members will be notified via email or SMS where possible.

Continued use of the service after any changes have been made will be considered acceptance of the updated terms. If you do not agree to the new terms, please request that your account be closed.

If you have any questions or concerns about these terms, please get in touch through the following:

• Live Chat: Chat icon at the bottom-right corner of the site (24/7)
• Email: support@pubet.top

The latest version of these terms and conditions is always pubet.top/terms-conditions Available on the page.